What do we mean by "personal information"?For us, "personal information" means information which either directly identifies you (like your full name, company name, email address, or billing information) or can be reasonably linked or combined to identify you (like an IP address). We’ll always tell you what personal information we’re collecting from you. Any information that falls outside of this is "non-personal information." If we store your personal information with information that is non-personal, we will consider the combination as personal information. If we remove all personal information from a set of data, then the remaining is non-personal information.
How do we learn information about you?We learn information about you when:
- you give it to us directly (e.g., when you choose to send us emails and other related communications);
- someone else tells us information about you (e.g., an authorised colleague); or
- when we try and understand more about you based on information you've given to us (e.g., when we use your IP address to customize language for our website).
What do we do with your information once we have it?When you give us information, we will use it in the ways for which you've given us permission. Generally, we use your information to help us provide and improve our products and services for you.
When do we share your information with others?
- When we have asked and received your permission to share it.
- For processing or providing products and services to you, but only if those entities receiving your information are contractually obligated to handle the data in ways that are approved by e-Cert Translations.
- When the law requires it. We follow the law whenever we receive requests about you from a government or related to a lawsuit. We'll notify you when we're asked to hand over your personal information in this way, unless we're legally prohibited from doing so. When we receive requests like this, we'll only release your personal information, if we have a good faith belief that the law requires us to do so. Nothing in this policy is intended to limit any legal defenses or objections that you may have to a third party's request to disclose your information.
- When we believe it is necessary to prevent harm to you or someone else. We will only share your information in this way, if we have a good faith belief that it is reasonably necessary to protect the rights, property or safety of you, our other users, e-Cert Translations or the public.
- If our organizational structure or status changes (if we undergo a restructuring, are acquired, or go bankrupt) we may pass your information to a successor or affiliate.